I am proud of the full path. Each job taught me something different about reliability, patience, communication, customers, or the people depending on the work.
Grouped by relevance
Technical experienceGoogle, MinerSpark, TurboTax, and Boys & Girls Clubs.4 roles
Sep 2026 - PresentEl Paso, TX - Hybrid01
MinerSpark at UTEP
Research Technical Specialist
Research and prototyping
SHPE's in-house research and product prototyping program at UTEP.
Support freshman and sophomore engineering research teams as they scope research questions and refine their posters.
Contribute to research, workflow design, and early development of tools for the UTEP community.
ResearchPrototypingWorkflow DesignMentoring
May 2026 - Aug 2026El Paso, TX02
Boys & Girls Clubs of America
STEAM Specialist
Education and youth programs
Part-time, on-site STEAM instruction across four club locations. I still volunteer as a tutor at the club.
Led 50+ STEAM workshops at 4 club locations, reaching 200+ youth and raising program engagement 35%.
Designed 15+ robotics, 3D printing, and Python coding projects, including custom Sphero SPRK+ programs, driving a 40% increase in STEM participation.
STEAMTechnical InstructionPythonRobotics
Dec 2025 - May 2026El Paso, TX - Remote03
Education at Work x Intuit
Product Expert, TurboTax
Customer and product support
Seasonal remote product support for TurboTax customers.
Resolved 30+ TurboTax customer inquiries daily, earning a 95% CSAT score and a 4.8/5 resolution rating.
Cut ticket resolution time 20% through shared knowledge base updates with 10+ remote teammates.
Customer SupportTroubleshootingCommunicationProduct Support
May 2025 - Aug 2025Sunnyvale, CA04
Google
Associate Software Developer Intern (STEP)
Software engineering
Google Cloud, Workspace Policy Infrastructure.
Redesigned a policy compilation pipeline from batch processing to per-entity parallelism, cutting p50 latency by 30%, reducing QA median latency from 642 ms to 589 ms, and raising throughput 15%.
Migrated 6 modules to Google's async dataflow framework, lifting test coverage from 60% to 95% and making code reviews 20% faster.
Shipped a zero-incident rollout across Dev, QA, and Prod through a 10-step gated launch plan, backed by 50+ unit and integration tests and 7 monitoring dashboards tracking latency, error rates, and system health.
Google CloudDistributed PipelinesTestingRolloutsObservability
General experienceCommunity, client service, retail, and operations.4 roles
Sep 2026 - PresentEl Paso, TX - UTEP01
The Cornerstone Project
Civic Engagement Organizing Fellow
Civic engagement and outreach
Part-time, on-campus nonpartisan voter registration and civic-engagement outreach.
Organize nonpartisan voter registration and civic outreach on the UTEP campus as part of a statewide organizing initiative.
Part-time in-home pet care for scheduled local clients.
Provide reliable in-home pet care, including feeding, walks, and medication routines, for scheduled clients.
ReliabilityClient ServiceSchedulingCare
Oct 2025 - Jan 2026El Paso, TX03
Best Buy
Seasonal Sales Associate, Gaming and Electronics
Retail and sales
Recommended gaming and electronics products to 50+ customers daily, helping lift holiday department sales 15%.
Dec 2023 - Apr 2025El Paso, TX04
Peter Piper Pizza
Team Member
Food service and operations
Worked across cashier, food prep, customer service, and closing duties in a high-volume environment while helping train new hires and covering nights, weekends, and holidays.
Sep 2026 - PresentEl Paso, TX - Hybrid01
MinerSpark at UTEP
Research Technical Specialist
Research and prototyping
SHPE's in-house research and product prototyping program at UTEP.
Support freshman and sophomore engineering research teams as they scope research questions and refine their posters.
Contribute to research, workflow design, and early development of tools for the UTEP community.
ResearchPrototypingWorkflow DesignMentoring
Sep 2026 - PresentEl Paso, TX - UTEP02
The Cornerstone Project
Civic Engagement Organizing Fellow
Civic engagement and outreach
Part-time, on-campus nonpartisan voter registration and civic-engagement outreach.
Organize nonpartisan voter registration and civic outreach on the UTEP campus as part of a statewide organizing initiative.
Part-time in-home pet care for scheduled local clients.
Provide reliable in-home pet care, including feeding, walks, and medication routines, for scheduled clients.
ReliabilityClient ServiceSchedulingCare
May 2026 - Aug 2026El Paso, TX04
Boys & Girls Clubs of America
STEAM Specialist
Education and youth programs
Part-time, on-site STEAM instruction across four club locations. I still volunteer as a tutor at the club.
Led 50+ STEAM workshops at 4 club locations, reaching 200+ youth and raising program engagement 35%.
Designed 15+ robotics, 3D printing, and Python coding projects, including custom Sphero SPRK+ programs, driving a 40% increase in STEM participation.
STEAMTechnical InstructionPythonRobotics
Dec 2025 - May 2026El Paso, TX - Remote05
Education at Work x Intuit
Product Expert, TurboTax
Customer and product support
Seasonal remote product support for TurboTax customers.
Resolved 30+ TurboTax customer inquiries daily, earning a 95% CSAT score and a 4.8/5 resolution rating.
Cut ticket resolution time 20% through shared knowledge base updates with 10+ remote teammates.
Customer SupportTroubleshootingCommunicationProduct Support
Oct 2025 - Jan 2026El Paso, TX06
Best Buy
Seasonal Sales Associate, Gaming and Electronics
Retail and sales
Recommended gaming and electronics products to 50+ customers daily, helping lift holiday department sales 15%.
May 2025 - Aug 2025Sunnyvale, CA07
Google
Associate Software Developer Intern (STEP)
Software engineering
Google Cloud, Workspace Policy Infrastructure.
Redesigned a policy compilation pipeline from batch processing to per-entity parallelism, cutting p50 latency by 30%, reducing QA median latency from 642 ms to 589 ms, and raising throughput 15%.
Migrated 6 modules to Google's async dataflow framework, lifting test coverage from 60% to 95% and making code reviews 20% faster.
Shipped a zero-incident rollout across Dev, QA, and Prod through a 10-step gated launch plan, backed by 50+ unit and integration tests and 7 monitoring dashboards tracking latency, error rates, and system health.
Google CloudDistributed PipelinesTestingRolloutsObservability
Dec 2023 - Apr 2025El Paso, TX08
Peter Piper Pizza
Team Member
Food service and operations
Worked across cashier, food prep, customer service, and closing duties in a high-volume environment while helping train new hires and covering nights, weekends, and holidays.